Came here for a 1 night stay for my sisters wedding 07/15/2017. The check-in guy was rude and had a very sarcastic mouth. Then to top it off the room we stayed in had stains on the linen on one of the beds and the Front Supervisor and a cleaning manager had the nerves to say it was from us. We checked in at 9:30pm and did nothing but go to sleep because we were too tired from the wedding. At the site of it it appeared to be blood. But the Front Supervisor stated she sent the pictures to her director and he stated that it wasn't, not once did he speak with us. But they did insultingly offer us $22.00 dollars back off our stay. Poor customer service. Especially since we went back in the room with the staff I stripped the bed to the mattress and there was even yellow stains on the other linen. They had no words for me then. What an experience this was I will not be staying here ever again. Thanks Ameristar Hotel Management Staff for poorly handling our issue.
The visit would have been nicer if there hadn't been so much construction. On a good note, the staff was helpful and friendly. Great shuttle service to the casino.
Very nice room. Big comfortable bed with good linen. The price was good also. Close to Casino that looks like a Mississippi River boat! Shuttle to Casino. Recommend.
We had a great time would definitely be back. The casino was nice and clean and the hotel was perfect. The olny complaint i would have is there is no coffee shop . Although there is free coffee in the casino, also The staff at the hotel was amazing
Morning everything was fine with good service over all will come back again . Thanks.
Ameristar Hotel Vicksburg is a US Lodging based in Vicksburg, Mississippi. Ameristar Hotel Vicksburg is located at 4155 Washington St, Vicksburg, MS 39180, USA.
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