Called 12 hrs. Ahead of time and made reservations. They called 8 hrs. later and verified the room. Show up 4hrs. later and no room. Two adult males end up in a single bed... Not in my country!!!
They charged my card 3 separate times and my mothers card 3 separate times. What was supposed to be a $223 stay has cost us over $700 and is now putting a hold on our thanksgiving. It’s been an absolute nightmare trying to get this resolved. When I call to try and get it resolved, the office seems frustrated with me over their error. No one seems to be able to answer our questions either.
Great room and great staff. Beds very comfortable. I got more than I expected for the price.
Aside from the credit card issues, the room had cobwebs in every corner and the shower walls were lined with hair when we checked in. The lady that tended to the breakfast was very nice, but that’s all the positive feedback I can give. It’s taken hours on the phone to attempt to get my money refunded and their idea of compensation from the headquarters is 3,000 points in their program that I can’t and won’t use. We should have stayed at the Holiday Inn or the Hampton Inn.
Nice hotel near an outlet mall. Clean and comfortable. Was disappointed that business center did not have a printer.
Great price for a vacation stop but could be cleaner. Black spots on the linen (looks like a stain that wouldn't come out) and bathroom really needs some good steam/bleach cleaning. Breakfast wasn't too bad especially for the price for one night.
Quality Inn is a US Lodging based in Vicksburg, Mississippi. Quality Inn is located at 3975 S Frontage Rd, Vicksburg, MS 39180, USA.
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